Question 1

How can I create an account on Pickaboo?

Accepted Answer

Click Sign Up from header, enter your details, and verify your phone/email to activate your Pickaboo account.

Question 2

Is My Account Information Secure?

Accepted Answer

Yes. We use secure authentication and follow best practices to protect your personal information and account access.

Question 3

What is Pickaboo Club Membership and What are the benefits?

Accepted Answer

Pickaboo Club Membership offers exclusive deals and member-only benefits. Eligibility and perks may vary over time.

Question 4

What is Club Point?

Accepted Answer

Club Points are loyalty points you can earn on eligible purchases and redeem on future orders, subject to terms.

Question 5

How can I create a seller account?

Accepted Answer

Go to Seller registration section and submit required business details. Our team will review and confirm next steps.

Question 6

How can I deactivate my Pickaboo account?

Accepted Answer

You can request account deactivation from your profile settings or contact support for help with the process.

Question 7

How can I update my address?

Accepted Answer

Open your account addresses page, add a new address or edit an existing one, then save changes for future orders.

Question 8

How can I change my email address?

Accepted Answer

From your profile settings, update your email and verify it to confirm the change.

Question 9

How can I change password of my account?

Accepted Answer

Go to account security settings, enter your current password, then set and confirm a new password.

Question 10

What is the value of points?

Accepted Answer

The value of points depends on current loyalty rules. You'll see point value and redemption rules in your account.

Question 11

How can I earn club points?

Accepted Answer

You can earn points on eligible purchases and promotions. Points are added after your order status meets the criteria.

Question 12

Is there any validity of club points?

Accepted Answer

Yes, points may have an expiration depending on program rules. Check your club point history for details.

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